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I are a Telus customer considering the fact that 2001. I moved to my new location in August of 2020 and I am nonetheless awaiting an optik TV box that I had ordered proper right after I moved in.

The hours they've aren't Doing the job very well with my get the job done and caring for an elderly family member frantic schedule. I also chatted Nonetheless they instructed me I must simply call in. 

Seems like all we can easily do now's air our grievances on the public Discussion board while in the hopes of someone ready of authority can in fact do anything about it.  

I might also like to be aware of why this was taken off? Would seem Silly that we now have to call tech support to do a thing that we failed to want the for Beforehand 

If an automatic assistant asks for The main reason of your respective call, point out "I wish to make payment arrangements for my mobility bill".

I'm seeking the telephone number to contact to talk into a representative and wondering should they are available in the weekend. I want to make payment preparations and tried to on chat, however they explained to me I really have to get in touch with. 

I usually do not remember ever registering or mentioning the company underneath my profile. The support workers (in Philipines) advises me that it's a concern for the service company of the individual I identified as, which I locate quite preposterous. 

The TELUS staff acknowledges that our work spans several Territories and Treaty locations and we have been grateful for the normal Awareness Keepers and Elders that are with us right now, those who have long gone just before us along with the youth that encourage us.

I invest about $4500 a yr with Telus. In January I received an outside digital camera for $7/month but regretted it and planned to return it. It absolutely was new from the box - only plugged in to check it. Following a several hrs waiting around about the cell phone I learned that there's a $340 charge to terminate. That could be a whole lot for the $50 camera. I pleaded Using the agent to waive the charge given that I am a faithful customer for thus extended. He stated a manager will connect with to debate. No person called again.  A month later on I attempted once more. At last, in April, following eight several hours around the cellphone concerning this problem as many as that point, I gave my ultimatum… waive the higher cancellation fee or I terminate each of Telus customer service the services with Telus and go somewhere else. No. So, I cancelled every thing. A disgrace, because I have never experienced a person situation Using the TV, internet, or cell phones and appreciated Telus… for more than 14 decades. Even so the $7 demand persisted. Sigh. More hrs on the mobile phone. Why Is that this the only way to speak? It's so frustrating as well as a colossal squander of your time.

Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.

Most definately a scam.  Just obtained off the mobile phone with the real telus plus they served me safe my account. 

Based on your description, the decision you obtained seems for being a fraud. Telus can take customer safety pretty severely, and we want to guarantee you of the next:

I used to be just trying to leave some feedback (also to vent) so that maybe Telus can make interaction much easier Later on. The whole ordeal was pretty agonizing - all over a little digital camera I desired to return. 

Used to be the chief and The key reason why I are actually a faithful Telus custiomer For several years. But This is certainly about to alter!!